Objective: Provide naturally-ripened, no-chemical fruits for daily consumption and gifting.
Target customers: Families, health-conscious, offices, gift buyers.
Sourcing & Quality
- Vendor network: orchard owners (apples, mango), mandis for citrus & local fruits.
- Ripeness grading: harvest-grade for shipping vs. immediately consumable.
- Reject: artificially polished or chemically ripened stock.
Product Assortment & SKUs
- Staple SKUs: Elaichi Banana, Nagpur Orange, Shimla/Apple, Pomegranate, Mango (seasonal).
- Pack sizes: Single, Half-dozen, Dozen, Fruit-box (premium).
- Seasonal highlight slot on homepage.
Packaging & Labeling
- Breathable boxes for apples/pomegranates; foam separators for fragile fruits.
- Label: variety, harvest/pack date, ripeness level, storage tip.
Pricing & Margins
- Premium category for exotic fruits (avocado, blueberry) with higher margin.
- Combo discounts for fruit box subscriptions.
Logistics & Delivery
- Gentle handling; no stacking for soft fruits.
- Prefer morning deliveries; ensure minimal transit time for ripe fruits.
Marketing & Offers
- “Weekly Fruit Box” subscription; “Kids Tiffin Pack” for small portions.
- Taste-first promo: 1st-box discount + freshness replacement guarantee.
Operational Checklist
- Ripeness grading SOP, fragile handling training, return policy for spoiled fruit.
Monthly KPIs
- Breakage rate, spoilage %, subscription churn, avg-order value.